Keep contact details together

Before your return, clarify which team you should contact and through which channel. Keep appointment information and communication notes somewhere easy to find.

Direct questions to the right team

Patient coordination helps organise communication with the relevant healthcare team. Questions about your health or treatment should be addressed to the professionals responsible for your care.

Dates and language support

For planned conversations, check the date, time zone and contact channel. If you need language support, mentioning it in advance helps with arrangements.